Every side of your business.
Explore SaaS capabilities, what is built and what comes next.
Build status does not guarantee access for your account. Availability depends on release, plan, permissions and service setup.
Setup and daily work
3
- Built in SaaS
Overview
See your store summary, alerts and shortcuts to daily tasks.
- Built in SaaS
Store setup
Create your account, confirm your email, and set up your store.
- Built in SaaS
Switch stores
Switch between stores you can access with the same account. Creating another store requires separate access.
Store settings
4
- Built in SaaS
Store settings
Update your store information and settings according to your permissions.
- Built in SaaSSubject to availability
Search engine visibility
Manage page titles, search information and the sitemap. Staging is not intended to appear in search results.
- In developmentSubject to availability
Custom domain
You can begin verifying ownership of your domain. Connecting it to the store, securing it and completing activation are still in progress.
- Planned
Domain registration and management
Registering, renewing and transferring a store domain and managing its records while preserving email settings are planned.
Catalog and media
10
- Built in SaaS
Products
Add products, update their prices and descriptions, and choose which ones customers can see.
- Built in SaaS
Categories
Group your products into categories to help customers find what they need.
- Built in SaaSSubject to availability
Product options and variants
Add product options and manage the price and stock of each variant.
- Built in SaaSSubject to availability
Product import
Import products from a CSV file and review data and errors before saving. Direct Excel file import is not available yet.
- Built in SaaSSubject to availability
Export product data
Download a copy of your store’s product data.
- Built in SaaSSubject to availability
Edit multiple products
Select several products and apply the available changes together after reviewing and confirming them.
- Built in SaaSSubject to availability
Related products
Show related products and complementary items. Creating a bundle sold as one purchase is not available in this tool.
- Planned
Purchasable bundles and gift boxes
Product bundles and gift boxes with combined pricing and stock are planned.
- Built in SaaSSubject to availability
Media library
Upload, preview and organize your store media, and delete items when your permissions allow.
- Built in SaaSSubject to availability
Existing media import
Bring images from supported sources into your store’s media library for use in products and design.
Inventory and warehouses
5
- Built in SaaS
Inventory management
Review available and reserved stock by product variant and location, and record a default-location adjustment.
- Built in SaaS
Stock movement history
Review each product’s stock movements with variant and location filters and adjustment notes.
- In development
Stock reservations
View reserved quantities in product inventory. Managing individual reservations in the dashboard is still being completed.
- In development
Warehouses and locations
View product stock at each location. Creating and editing warehouses in the dashboard is still being completed.
- In development
Warehouse transfers
Transferring stock between warehouses and tracking transfers in the dashboard is still being completed.
Storefront and checkout
4
- Built in SaaS
Storefront
Present products and categories in your store’s design, with Arabic and English storefronts.
- Built in SaaS
Cart and checkout
Customers can place orders using the available manual payment methods, with price and quantity checks and protection against duplicate orders.
- Built in SaaS
Order tracking
Customers track their orders with a private tracking token. Public lookup by customer phone number is unavailable.
- Planned
Gift checkout
Choosing a gift recipient, adding a message, hiding the price and selecting gift wrapping are planned.
Orders and after-sales
8
- Built in SaaS
Orders
Review orders and their details, and take the actions allowed by each order’s status and your permissions.
- Built in SaaS
Order fulfilment
Update packing, shipping and delivery progress manually. Automatic carrier booking is still being completed as part of automated shipping.
- Built in SaaS
Cancellation and restocking
Cancel eligible orders and return the applicable quantities to stock.
- Built in SaaSSubject to availability
Invoices, receipts and packing slips
Prepare order invoices, receipts and packing slips. Confirm bank settlement separately.
- Built in SaaSSubject to availability
Returns
Manage returns, restock products and record refunds using the available internal methods.
- Built in SaaSSubject to availability
Store-credit refunds
Refund the eligible amount as store credit for the customer to use later. Store credit is not transferred to their bank account.
- In developmentSubject to availability
Payment gateway refunds
Returning money through a payment gateway is still being completed. Recording the return within SaaS is available separately.
- Planned
Product exchanges
Exchanging a product for another, adjusting the price difference and updating stock is planned.
Sales channels
4
- Built in SaaSSubject to availability
Point of sale
Record in-person sales for a customer or guest, using cash, a separate card terminal or manual payment, with duplicate-sale protection.
- Planned
POS variant selection
Selecting a product’s size, color or other variant directly in the point of sale is not available yet.
- Planned
POS register sessions and hardware
Opening and closing sales shifts, tracking the cash drawer and connecting POS hardware are planned.
- Planned
Multi-currency selling
Pricing, selling and settling payments in multiple currencies are planned.
Customers
6
- Built in SaaSSubject to availability
Customers
Find your store’s customers, open their profiles, spending summaries and order history, then return to your place in the list.
- Built in SaaSSubject to availability
Customer tags
Add customer tags to make customers easier to organize and find.
- Built in SaaSSubject to availability
Customer segments
Group customers into segments using the available rules and review who matches them.
- Built in SaaSSubject to availability
Customer accounts
Customers can sign in, manage their addresses and review their orders in your store.
- Planned
Customer notes and follow-ups
Adding team notes and follow-up tasks to the existing customer profile is planned.
- Planned
Unified identity and fast checkout
Using saved details and addresses, with customer consent, to speed up checkout across stores is planned, with customer privacy controls.
Growth and loyalty
10
- Built in SaaSSubject to availability
Discounts and coupons
Create a percentage or fixed-amount discount and set its conditions and usage limits.
- Built in SaaSSubject to availability
Product and category discounts
Apply discounts to selected products or categories, with eligibility and amounts checked when the order is placed.
- Built in SaaSSubject to availability
Gift cards
Issue gift cards for use in your store and track their balance and redemption history.
- Built in SaaSSubject to availability
Loyalty program
Set how customers earn and redeem points in your loyalty program.
- Built in SaaSSubject to availability
Abandoned carts
Review abandoned carts and manually link completed orders to them. Sending reminder messages is not available yet.
- Planned
Cart reminders
Cart reminders and message delivery tracking are planned and require an enabled messaging channel and customer consent.
- Built in SaaSSubject to availability
Product reviews
Review product feedback and approve or reject which reviews appear to customers.
- In development
Newsletter subscriptions
A newsletter section can be displayed in the design, but collecting subscriber addresses and consent and sending newsletters is not available yet.
- Planned
Campaigns and automation
Creating and scheduling marketing campaigns, automating steps and tracking results are planned.
- Built in SaaS
Growth tools
Find the available growth tools in one place. Running complete marketing campaigns is not available from this page.
Reports and analytics
3
- Built in SaaSSubject to availability
Sales and operations reports
Review sales and operations reports for the available dates and store data.
- Built in SaaSSubject to availability
Store analytics
Track the store performance metrics available today. More advanced analytics are planned.
- Planned
Traffic sources and marketing results
Understanding traffic sources, shopping journeys and marketing returns is planned.
Store design
7
- Built in SaaS
Store branding and design
Customize your store’s branding and design settings, and choose from four base themes.
- Built in SaaS
Store builder
Arrange sections, edit content and preview your store. Changes are saved to a draft for you to publish when ready.
- Built in SaaS
Design draft and publishing
Try design changes in a separate draft and preview them before publishing, with protection against conflicting edits.
- Built in SaaS
Design history and restoration
Review previously published designs and restore a version to your draft for review before publishing it again.
- Planned
Expanded design library
More storefront sections and templates are planned.
- Planned
Multi-page store design
Extending the editor to customize more store pages is planned.
- In development
Design assistant
Request a layout and copy using your existing store products and media, then review the proposal before adding it to a draft. SaaS administration must enable OpenAI; Instagram and external store imports are not available yet.
Store communications
4
- Built in SaaSSubject to availability
Notification preferences
Choose your preferences for the available events and notifications.
- Built in SaaSSubject to availability
Notification templates
Prepare notification content and templates. Sending them to customers requires an enabled delivery channel.
- Built in SaaSSubject to availability
Notification status
Track notification status and delivery attempts. Simulated notifications are not actually sent to customers.
- In developmentSubject to availability
External email and messaging
Sending customer emails and messages is still being completed. Templates and tracking are available; delivery channels need activation.
Store team
2
- Built in SaaSSubject to availability
Team and invitations
The store owner manages team members and invitations and assigns admin or staff roles.
- Planned
Custom team permissions
Creating custom team roles with more detailed permissions and approvals is planned.
Store subscription
3
- Built in SaaSSubject to availability
Your plan and subscription
Review your plan and its usage limits, and preview available plan changes before confirming your choice.
- In developmentSubject to availability
Subscription payments and renewal
Subscription management is available; live subscription payments and automatic renewal are still being completed.
- Planned
Extra capacity and features
Adding extra capacity and temporary subscription features, with usage tracking, is planned.
Services and connections
23
- In development
Service connections
Review service connections and their settings. Some connections are still being completed and need an active provider account before use.
- In developmentSubject to availability
Online order payments
Collecting customer payments online is still being completed and requires an active payment-provider account.
- In developmentSubject to availability
Automated shipping
Automatic shipment booking and tracking are still being completed and require an active carrier account.
- Planned
Apple Pay and Google Pay
Apple Pay and Google Pay support is not complete yet and requires a compatible payment provider and store activation.
- Planned
Business and accounting connections
Connecting products, orders, customers and invoices to business and accounting systems such as Odoo is planned.
- Planned
Warehouse and fulfilment sync
Connecting your store to warehouse systems and fulfilment partners to update stock and fulfilment progress is planned.
- In developmentSubject to availability
SADAD
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
Fatora
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
PAY2M
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
SkipCash
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
Noqoody
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
PayLater
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
NBOX Now
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
Aramex
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
Pass
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
NBOX Logistics
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- In developmentSubject to availability
DHL
Provider setup is partly available. Full use requires an active provider account and completion of the connection.
- PlannedSubject to availability
iPay Qatar
A connection to this provider is planned and is not available for use yet.
- PlannedSubject to availability
Ooredoo Money
A connection to this provider is planned and is not available for use yet.
- PlannedSubject to availability
WareOne
A connection to this provider is planned and is not available for use yet.
- PlannedSubject to availability
Qatar Post
A connection to this provider is planned and is not available for use yet.
- PlannedSubject to availability
Ezzy
A connection to this provider is planned and is not available for use yet.
- PlannedSubject to availability
GWC
A connection to this provider is planned and is not available for use yet.
Apps and developers
7
- Built in SaaSSubject to availability
App marketplace
Browse published apps, review the permissions they request and install them when installation is available for your store.
- Built in SaaSSubject to availability
Installed apps
Review connected apps and their permissions, renew authorization or uninstall them using the available options.
- Built in SaaSSubject to availability
Sharing data with apps
Share selected store data with apps and control read permissions and update notifications.
- Planned
App data editing
Allowing apps to edit products, discounts and orders is planned and is not available yet.
- In developmentSubject to availability
App billing
App prices can be displayed, but collecting app subscriptions or fees is not available yet.
- Built in SaaS
Developer and API documentation
Guides for connecting apps and services to SaaS, with an API reference, security requirements and recent updates.
- Built in SaaSSubject to availability
App developer console
A separate workspace that requires a developer account to create and manage apps and submit versions for review.